Let’s start by putting the role of IT “to help with the information processing capacity
required by the organization at a cost which adds value”. There can be variations
depending on the observations and perceptions of IT.
In 2020, the global IT domain took a small step back on the verge of overall revenue. As
of August 2020, the research consultancy IDC projected global revenue of $4.8 trillion
for the year, compared to their original estimate of $5.2 trillion. While the technology
area fared better than many other industries during the COVID-19, it was not immune to
cutbacks in spending patterns and deferment of major investments. Also, IDC projects
that the technology industry is on pace to reach $5 trillion in 2021. If this number holds, it
would represent 4.2% growth, signaling a return to the trend line that the industry was on
prior to the pandemic. Looking even further into the future, IDC expects the pattern to
continue, estimating a 5% compound annual growth rate (CAGR) for the industry through
2024. The United States is the largest tech market in the world, representing 33% of the
total, or approximately $1.6 trillion for 2021. In the U.S., as well as in many other countries,
the tech sector accounts for a majority of the proportion of economic activity.
Information Technology pros see a bright future thanks to the high demand for skills,
driven by the rise in importance of IT in business operations. Tactical IT will have a
resurgence in 2021 as companies continue responding to needs highlighted during the
pandemic.
