Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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Contacts

411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

Services
Managed Network Support

Get maximum network performance with vTech’s managed network support  

How much network downtime can your business afford?

Network management is essential to businesses as employees, data, applications, and entire workforce operations depend on the internet and the network. 

With the increasing complexity of network devices and applications, it is challenging to monitor and troubleshoot issues that might result in operational outages. It is also crucial to track, manage, patch, and upgrade network devices.  

“By 2021, at least 70% of digitally enabled SMBs will operate under a hybrid model of working, with remote work emerging as a norm.”

IDC FutureScape: Worldwide IT Industry 2021 Predictions

Get speed, performance, and prevent outages with vTech’s managed network services

vTech’s network operations center (NOC) consists of experienced and certified network professionals to deliver secure and proactive network management. Our SMEs build cost-effective solutions that help you gain peak performance and productivity with security. 

We manage and monitor your entire network including routers, endpoints, servers, and other network devices with powerful management tools with industry best practices. 

Features

Network performance monitoring

Advanced network monitoring and alerting for routers, switches, VoIP, and WAN links.

Proactive health checks

Proactive health checks of devices and applications 24x7

Automated workflow

Customized automated workflow setup for your business network

Server monitoring

Monitoring of physical and virtual server health such as Windows, Linux, Vmware

Troubleshooting

Immediate troubleshooting and issue resolution for critical issues

Pricing

Features

Not finding what you are looking for? Give us a call at 202.644.9774 or visit our marketplace for more products

  • Assessment Session
  • Managed Helpdesk Support
  • IT onboarding
  • Ticketing, phone, email support
  • OS patch management
  • Asset management
  • 3rd party patch management
  • AV management
  • Trend reporting
  • SLA
  • procurement assistance
  • Mobile device management
  • Device enrollment
  • Application management
  • Remote assistance
  • Policy management
  • Email management
  • Audits and reporting
  • Monitoring and alerting
  • Managed network services
  • Network device monitoring
  • Breakfix support
  • Network change management
  • Compliance auditing
  • Configuration management
  • Firmware management
  • Automation
  • Infrastructure managed services
  • Server monitoring and alert
  • Storate monitoring and alert
  • Application monitoring and alert
  • Performance tuning
  • Database monitoring
  • Patch updates
  • Workflow automation
  • SLA
  • Reporting and analytics
  • IT service desk
  • Self-service web portal
  • Incident management support
  • Issue escalation
  • Change management
  • Asset management
  • Problem management
  • Customized workflow automation
  • Custom consulting, design and install

Standard

$85.00 user/month

30 mins

2 hours response

2 hr

starts at $499*

VIP

$105.00 user/month

1 hour

basic reporting

1 hour response

1 hr

starts at $999*

Elite

$130.00 user/month

up to 3 hours

Advanced

30 mins response

30 mins

starts at $1699*

Pricing

Features

  • Assessment Consulting and Advisory Services to design custom solutions.
  • Managed Helpdesk Support Remote or Hybrid Helpdesk support
  • Mobile Device Management Basic network administration up to 5 network devices
  • Basic Network Administration Basic network administration up to 5 network devices
  • Endpoint Security for Windows & Mac Protect your laptops, workstation and tablets.
  • End-User Training Custom training program for your end-users to boost productivity.
  • Remote Health Checks Pro-active health checks for business applications and devices
  • Server Management Extensive support for server and storage infrastructure
  • Email Backup Protect your email data from disasters
  • 24x7 Service Desk, web, email, phone A centralize service desk for all IT service requests

Standard

$85.00/User/Month

VIP

$105.00/User/Month

Elite

$130.00/User/Month

Standard

$25.00/User/Month

  • Assessment Consulting And Advisory Services To Design Custom Solutions.
  • Managed Helpdesk Support Protect your office 365 users against threats.
  • Mobile Device Management Basic Network Administration Up To 5 Network Devices
  • Basic Network Administration Up To 5 Network Devices Protect your laptop, workstations and tablets
  • Endpoint Security For Windows & Mac Protect Your Laptops, Workstation And Tablets.
  • End-User Training Custom Training Program For Your End-Users To Boost Productivity.

VIP

$34.00/User/Month

  • Assessment Consulting And Advisory Services To Design Custom Solutions.
  • Managed Helpdesk Support Protect your office 365 users against threats.
  • Mobile Device Management Basic Network Administration Up To 5 Network Devices
  • Basic Network Administration Up To 5 Network Devices Protect your laptop, workstations and tablets
  • Endpoint Security For Windows & Mac Protect Your Laptops, Workstation And Tablets.
  • End-User Training Custom Training Program For Your End-Users To Boost Productivity.
  • Remote Health Checks Pro-Active Health Checks For Business Applications And Devices
  • Server Management Extensive Support For Server And Storage Infrastructure

Elite

$45.00/User/Month

  • Assessment Consulting And Advisory Services To Design Custom Solutions.
  • Managed Helpdesk Support Protect your office 365 users against threats.
  • Mobile Device Management Basic Network Administration Up To 5 Network Devices
  • Basic Network Administration Up To 5 Network Devices Protect your laptop, workstations and tablets
  • Endpoint Security For Windows & Mac Protect Your Laptops, Workstation And Tablets.
  • End-User Training Custom Training Program For Your End-Users To Boost Productivity.
  • Remote Health Checks Pro-Active Health Checks For Business Applications And Devices
  • Server Management Extensive Support For Server And Storage Infrastructure
  • Email Backup Protect Your Email Data From Disasters
  • 24x7 Service Desk, Web, Email, Phone A Centralize Service Desk For All IT Service Requests
Why choose vTech’s Managed Network Support?

We help you assess, design, and create networks that meets your current and future demands

Network design, consulting, and advisory services

vTech handles your network requests with urgency, providing you a quality support experience.

Unlimited 24x7 available support, with faster response and resolution times

We use automated process framework for maintenance and provide secure configurations to help you stay compliant.

Proactive maintenance and secure configuration

Our network team follows ITIL best practices for network management ensuring minimal downtime to your networks.

ITIL best practices

Our team consist of L2, L3, L4 certified network engineers, they bring extensive expertise to solve critical network problems.

Certified network technicians

We take preventive approach to manage your network, giving you high-performance network experience.

Preventive care of your network