Transform your customer experience with unified communications and a centralized contact center with vTech.
Delivering great experiences to customers is inevitably the key to success and an 8×8 contact center can help you just do that! 8×8, with one global cloud solution for voice, video, chat, and contact center, offers solutions with zero complexity.
Partnering with 8×8, vTech’s collaborative performance management service offers a single solution, that brings everyone together. Get superior voice quality and simple global deployments to improve your agents’ performance, response times, knowledge sharing, and much more!
Chat with teammates and other chat platforms through integration
Organize one on one and team meetings with screen sharing on desktop and mobile
Cloud phone system
Get softphone application for desktop and mobile with best voice quality
AI-powered workflows for every interaction for a delightful experience.
- Small business phone system
- Voice, video and messaging in one app
- Unlimited calling in the US/Canada
- Intelligent call routing
- Unlimited SMS in US/Canada
- Meeting Recording & Transcription
- Compliance (GDPR, HIPPA, ISO27001, 9001)
- All-in-one voice, video and chat
- Everything in Express, PLUS
- Unlimited voice calling to 14 countries
- Video & audio conferencing
- SMS, MMS, and Team chat
- Unlimited internet fax
- Enterprise-grade security
- Call activity analytics
- Analytics for administrators
- Everything in X2, PLUS
- Unlimited voice calling to 47 countries
- Call quality reporting
- Supervisor analytics
- Switchboard Pro
- Call recording storage for 130 days
- Barge, monitor, and whisper
Customers need flexible contact options such as voice, text, and video. Companies end up overspending IT budgets in trying to achieve communication flexibility, investing in multiple solutions.
Using multiple solutions also requires maintenance and management skills that organizations struggle to find.
82% of businesses have moved or plan to more part or all of their enterprise telephony solutions to the cloud.
Source: Frost and Sullivan
Analyze data and drive productivity improvements
International strength both in UCaaS and CCaaS
Competitive pricing and bundled options for UC/CC
Witness enterprise-grade communications and collaboration
Experience reliable end consistent end-user experience
Get the highest levels of data security, privacy, and compliance