The centuries-old discussion centers on whether IT should focus on preserving existing assets or developing new ones. According to a recent survey, over a third of IT decision-makers believe that legacy systems are a barrier to finishing IT projects, and 90% of IT decision-makers claim that legacy systems are preventing their organizations from embracing digital […]
In the rapidly evolving landscape of the telecommunication industry, the need for resilient networks has become increasingly critical. From delivering uninterrupted communication services to supporting the growing demands of data-intensive applications, telecommunication networks must withstand unforeseen events and recover rapidly to maintain seamless operations. This whitepaper explores the pivotal role of cloud-based disaster recovery in […]
In today’s ever-changing digital landscape, organizations face numerous challenges that require innovative solutions to stay ahead of the competition. One such solution is adopting smart operations, which can give businesses a competitive edge by optimizing operational efficiency, improving customer experience, and reducing costs. As industry experts, you understand that smart operations involve the integration of […]
The Federal Government’s workforce is its backbone, as its strength is contingent on the expertise and dedication of its employees. Boasting more than four million workers both domestically and internationally, the Federal Government stands as the largest employer in the United States. In the present day, these government employees are highly skilled, committed, and professional […]
This white paper presents a comprehensive approach for federal agencies to enhance their customer experience. It recommends utilizing customer feedback to inform decision-making, fostering a customer-centric culture, harnessing technology to improve service delivery, and measuring and reporting customer service performance. Additionally, it highlights the significance of aligning organizational structure, processes, and policies with a customer-centric […]
Digital transformation is essential for federal agencies because it allows them to modernize their systems and processes to serve citizens better and meet the demands of the digital age. This includes updating technology infrastructure, adopting new technologies, and rethinking how work is done to increase efficiency and effectiveness. Digital transformation also helps federal agencies better […]
The whitepaper “Federal agencies utilizing Cloud Migration” examines the trend of US federal agencies moving to cloud computing and the potential benefits that this shift can bring. The paper discusses the improved security, scalability, and cost-efficiency achieved through cloud services. It also highlights the potential for cloud technologies to help federal agencies better serve their constituents by […]
A growing amount of technology is based on on-premise or off-premise virtual infrastructures. This requires a greater degree of compliance, governance, resource management, financial control, and capacity planning. The cloud and automation technology make it easier to manage these resources. However, in businesses, automation has been applied piecemeal, with different teams using different technologies for […]
The ability to prepare for, respond to, and recover from cyber-attacks is called cyber resilience. It aids in protecting an organization against cyber vulnerabilities and malicious incidents. Get a complete 360 degrees understanding of Cyber Resilience.
Ransomware attacks have grown exponentially. Ransomware is one of the most highly debated and hyped security threats in today’s world. What finally started as a few elevated attacks caused by a handful of malware variants has evolved into a virulent threat landscape in which increasingly inexperienced attackers can carry out highly effective ransomware campaigns against […]
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