Services

Managed IT Infrastructure

Save time with automated, proactive, and scalable IT service management 

Drive Innovation and Increase Business Agility With vTech’s IT Infrastructure Management Services

Managed IT Infrastructure

vTech’s Managed IT Infrastructure Services are an inclusive solution that helps organizations transform the use of technology resulting in resiliency, risk tolerance, and enhanced operations.  

vTech’s implement a consolidated infrastructure management solution that helps you effectively adopt modern technologies. We take over your operational and maintenance tasks so that you can focus on your core initiatives.  

Features
Remote helpdesk services

Remote helpdesk services

A streamlined end-user device and system support

Database administration

Database administration

Database monitoring and management with performance tuning 

24x7 support

24x7 support

Dedicated service management team for cost management, strategic planning

Managed network services

Managed network services

Network operations center to manage your server, and network operations

ITSM service desk

ITSM service desk

A centralized platform for IT service delivery with customization

Pricing

Features

Not finding what you are looking for? Give us a call at 202.644.9774 or visit our marketplace for more products

  • Assessment Session
  • Managed Helpdesk Support
  • IT onboarding
  • Ticketing, phone, email support
  • OS patch management
  • Asset management
  • 3rd party patch management
  • AV management
  • Trend reporting
  • SLA
  • procurement assistance
  • Mobile device management
  • Device enrollment
  • Application management
  • Remote assistance
  • Policy management
  • Email management
  • Audits and reporting
  • Monitoring and alerting
  • Managed network services
  • Network device monitoring
  • Breakfix support
  • Network change management
  • Compliance auditing
  • Configuration management
  • Firmware management
  • Automation
  • Infrastructure managed services
  • Server monitoring and alert
  • Storate monitoring and alert
  • Application monitoring and alert
  • Performance tuning
  • Database monitoring
  • Patch updates
  • Workflow automation
  • SLA
  • Reporting and analytics
  • IT service desk
  • Self-service web portal
  • Incident management support
  • Issue escalation
  • Change management
  • Asset management
  • Problem management
  • Customized workflow automation
  • Custom consulting, design and install

Standard

$59.00 user/month

30 mins

2 hours response

2 hr

starts at $499*

VIP

$69.99 user/month

1 hour

basic reporting

1 hour response

1 hr

starts at $999*

Elite

$89.99 user/month

up to 3 hours

Advanced

30 mins response

30 mins

starts at $1699*

Pricing

Standard

$59.00 /User/Month

  • Assessment Session (30 mins)
  • Managed Helpdesk Support
  • IT Onboarding
  • Ticketing, Phone, Email Support
  • OS Patch Management
  • Asset Management
  • 3rd Party Patch Management
  • AV Management
  • Trend Reporting (No Reporting)
  • SLA (2 hours response)
  • Procurement Assistance
  • Mobile Device Management
  • Device Enrollment
  • Application Management
  • Remote Assistance
  • Policy Management
  • Email Management
  • Audits And Reporting
  • Monitoring And Alerting
  • Managed Network Services
  • Network Device Monitoring
  • Breakfix Support
  • Network Change Management
  • Compliance Auditing
  • Configuration Management
  • Firmware Management
  • Automation
  • Infrastructure Managed Services
  • Server Monitoring And Alert
  • Storate Monitoring And Alert
  • Application Monitoring And Alert
  • Performance Tuning
  • Database Monitoring
  • Patch Updates
  • Workflow Automation
  • SLA (2 hr)
  • Reporting And Analytics
  • IT Service Desk
  • Self-Service Web Portal
  • Incident Management Support
  • Issue Escalation
  • Change Management
  • Asset Management
  • Problem Management
  • Customized Workflow Automation
  • Custom Consulting, Design And Install (starts at $499*)

VIP

$69.99 /User/Month

  • Assessment Session (1 hour response)
  • Managed Helpdesk Support
  • IT Onboarding
  • Ticketing, Phone, Email Support
  • OS Patch Management
  • Asset Management
  • 3rd Party Patch Management
  • AV Management
  • Trend Reporting (basic reporting)
  • SLA (2 hours response)
  • Procurement Assistance
  • Mobile Device Management
  • Device Enrollment
  • Application Management
  • Remote Assistance
  • Policy Management
  • Email Management
  • Audits And Reporting
  • Monitoring And Alerting
  • Managed Network Services
  • Network Device Monitoring
  • Breakfix Support
  • Network Change Management
  • Compliance Auditing
  • Configuration Management
  • Firmware Management
  • Automation
  • Infrastructure Managed Services
  • Server Monitoring And Alert
  • Storate Monitoring And Alert
  • Application Monitoring And Alert
  • Performance Tuning
  • Database Monitoring
  • Patch Updates
  • Workflow Automation
  • SLA (1 hr)
  • Reporting And Analytics
  • IT Service Desk
  • Self-Service Web Portal
  • Incident Management Support
  • Issue Escalation
  • Change Management
  • Asset Management
  • Problem Management
  • Customized Workflow Automation
  • Custom Consulting, Design And Install (starts at $999*)

Elite

$89.99 /User/Month

  • Assessment Session (up to 3 hours)
  • Managed Helpdesk Support
  • IT Onboarding
  • Ticketing, Phone, Email Support
  • OS Patch Management
  • Asset Management
  • 3rd Party Patch Management
  • AV Management
  • Trend Reporting (Advanced)
  • SLA (30 mins response)
  • Procurement Assistance
  • Mobile Device Management
  • Device Enrollment
  • Application Management
  • Remote Assistance
  • Policy Management
  • Email Management
  • Audits And Reporting
  • Monitoring And Alerting
  • Managed Network Services
  • Network Device Monitoring
  • Breakfix Support
  • Network Change Management
  • Compliance Auditing
  • Configuration Management
  • Firmware Management
  • Automation
  • Infrastructure Managed Services
  • Server Monitoring And Alert
  • Storate Monitoring And Alert
  • Application Monitoring And Alert
  • Performance Tuning
  • Database Monitoring
  • Patch Updates
  • Workflow Automation
  • SLA (30 mins)
  • Reporting And Analytics
  • IT Service Desk
  • Self-Service Web Portal
  • Incident Management Support
  • Issue Escalation
  • Change Management
  • Asset Management
  • Problem Management
  • Customized Workflow Automation
  • Custom Consulting, Design And Install (starts at $1699*)
Infrastructure modernization is the key to business agility

Implementing successful Infrastructure management is the key to innovation and agility for the business. IT leaders look for transforming traditional IT infrastructure to meet faster project delivery and fruitful business outcomes.  

Adapting to modern IT requires diverse skills and a strategic approach for managing to compute, network, and IT service delivery. Finding the right infrastructure management partner is crucial to support the journey towards modern IT.

“ the amount of time, money, and resources spent on [IT] maintenance and management—versus new project development or new initiatives—is affecting the overall competitiveness of their organizations.”

Source: The 2017 Forbes Insights survey

Why Choose vTech For Your Network Infrastructure Management and Assessment?

A true complete infrastructure management, consolidated service management approach for all your IT

Complete IT Lifecycle Management

Get simplified service transition experience with experts over 15 years of experience managing complex projects.

Skilled Service Transition and Management Team

vTech brings automation and innovation in your business workflows to increase cost savings and efficiency.

Proactive Maintenance and Automation in Complex Processes

Get services from ITIL and ITSM best practices and tools with excellent skills to solve your business challenges.

ITIL and ITSM Best Practices

Experienced project managers to help you manage infrastructure risks, strategic planning, and budgeting.

Dedicated Project Managers

Get powerful insights and SLA compliances from reporting dashboard in real time to see how we are doing.

Trend Analysis, Cost Management, Reporting and Guaranteed SLAs

Ready to start improving your IT Infrastructure with Managed Service Providers help?

Speak with a specialist to get started with Managed Infrastructure Services.

Alert! vTech Solution Inc. does not do business with consumers directly. So, if you received such a call, email, or notification - do not pay and report the source to legal authorities (www.ftc.gov).

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