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Services
Managed Network Support
Get maximum network performance with vTech’s managed network support services.
Get Speed, Performance, and Prevent Outages With Best Managed Network Support Service
vTech’s network operations center (NOC) consists of experienced and certified network professionals to deliver secure and proactive network management. Our SMEs build cost-effective solutions that help you gain peak performance and productivity with security.
We manage and monitor your entire network including routers, endpoints, servers, and other network devices with powerful management tools with industry best practices.
Managed Network Support Service Features
Network performance monitoring
Advanced network monitoring and alerting for routers, switches, VoIP, and WAN links.
Proactive health checks
Proactive health checks of devices and applications 24x7
Automated workflow
Customized automated workflow setup for your business network
Server monitoring
Monitoring of physical and virtual server health such as Windows, Linux, Vmware
Troubleshooting
Immediate troubleshooting and issue resolution for critical issues
Pricing
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Assessment Session
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Managed Helpdesk Support
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IT onboarding
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Ticketing, phone, email support
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OS patch management
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Asset management
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3rd party patch management
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AV management
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Trend reporting
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SLA
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procurement assistance
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Mobile device management
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Device enrollment
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Application management
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Remote assistance
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Policy management
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Email management
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Audits and reporting
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Monitoring and alerting
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Managed network services
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Network device monitoring
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Breakfix support
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Network change management
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Compliance auditing
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Configuration management
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Firmware management
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Automation
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Infrastructure managed services
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Server monitoring and alert
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Storate monitoring and alert
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Application monitoring and alert
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Performance tuning
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Database monitoring
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Patch updates
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Workflow automation
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SLA
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Reporting and analytics
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IT service desk
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Self-service web portal
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Incident management support
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Issue escalation
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Change management
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Asset management
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Problem management
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Customized workflow automation
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Custom consulting, design and install
30 mins
2 hours response
2 hr
starts at $499*
1 hour
basic reporting
1 hour response
1 hr
starts at $999*
up to 3 hours
Advanced
30 mins response
30 mins
starts at $1699*
Pricing
Features
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Assessment Consulting and Advisory Services to design custom solutions.
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Managed Helpdesk Support Remote or Hybrid Helpdesk support
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Mobile Device Management Basic network administration up to 5 network devices
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Basic Network Administration Basic network administration up to 5 network devices
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Endpoint Security for Windows & Mac Protect your laptops, workstation and tablets.
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End-User Training Custom training program for your end-users to boost productivity.
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Remote Health Checks Pro-active health checks for business applications and devices
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Server Management Extensive support for server and storage infrastructure
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Email Backup Protect your email data from disasters
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24x7 Service Desk, web, email, phone A centralize service desk for all IT service requests
Standard
$25.00/User/Month
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Assessment Consulting And Advisory Services To Design Custom Solutions.
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Managed Helpdesk Support Protect your office 365 users against threats.
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Mobile Device Management Basic Network Administration Up To 5 Network Devices
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Basic Network Administration Up To 5 Network Devices Protect your laptop, workstations and tablets
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Endpoint Security For Windows & Mac Protect Your Laptops, Workstation And Tablets.
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End-User Training Custom Training Program For Your End-Users To Boost Productivity.
$85.00Add to cart
VIP
$34.00/User/Month
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Assessment Consulting And Advisory Services To Design Custom Solutions.
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Managed Helpdesk Support Protect your office 365 users against threats.
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Mobile Device Management Basic Network Administration Up To 5 Network Devices
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Basic Network Administration Up To 5 Network Devices Protect your laptop, workstations and tablets
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Endpoint Security For Windows & Mac Protect Your Laptops, Workstation And Tablets.
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End-User Training Custom Training Program For Your End-Users To Boost Productivity.
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Remote Health Checks Pro-Active Health Checks For Business Applications And Devices
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Server Management Extensive Support For Server And Storage Infrastructure
$105.00Add to cart
Elite
$45.00/User/Month
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Assessment Consulting And Advisory Services To Design Custom Solutions.
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Managed Helpdesk Support Protect your office 365 users against threats.
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Mobile Device Management Basic Network Administration Up To 5 Network Devices
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Basic Network Administration Up To 5 Network Devices Protect your laptop, workstations and tablets
-
Endpoint Security For Windows & Mac Protect Your Laptops, Workstation And Tablets.
-
End-User Training Custom Training Program For Your End-Users To Boost Productivity.
-
Remote Health Checks Pro-Active Health Checks For Business Applications And Devices
-
Server Management Extensive Support For Server And Storage Infrastructure
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Email Backup Protect Your Email Data From Disasters
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24x7 Service Desk, Web, Email, Phone A Centralize Service Desk For All IT Service Requests
$130.00Add to cart
How much network downtime can your business afford?
Network management is essential to businesses as employees, data, applications, and entire workforce operations depend on the internet and the network.
With the increasing complexity of network devices and applications, it is challenging to monitor and troubleshoot issues that might result in operational outages. It is also crucial to track, manage, patch, and upgrade network devices.
“By 2021, at least 70% of digitally enabled SMBs will operate under a hybrid model of working, with remote work emerging as a norm.”
IDC FutureScape: Worldwide IT Industry 2021 Predictions
Why choose vTech’s Managed Network Support Service?
Network design, consulting, and advisory services
Unlimited 24x7 available support, with faster response and resolution times
Proactive maintenance and secure configuration
ITIL best practices
Certified network technicians
Preventive care of your network
Looking for a managed network support service that can help your business keep up?
We will help manage your network so you can focus on other priorities.
