- Mon - Fri: 9:00 am - 5:00 pm EST
It’s time to modernize your IT infrastructure and ensure that your systems are ready to take on the challenges of 2022 and beyond.
Government agencies across the board are facing issues with their current IT infrastructure, which swallows vast sums of money without leaving room in the budget for innovation that can be more efficient in the long run. Here at vTech, we want to help ease the process as your agency looks toward IT modernization and automation. We work in 6 separate areas to prepare you for the future, and these include:
Artificial Intelligence
By speeding up the adoption of artificial intelligence in your agency, a variety of tasks can be performed in an efficient manner
By speeding up the adoption of artificial intelligence in your agency, a variety of tasks can be performed in an efficient manner (without the potential for human error), and insights can be quickly gained via automated analysis in order to better serve constituents
Read more
Cloud Adoption
For federal government agencies and businesses alike, migrating to the cloud is a must as services are increasingly performed on a digital
For federal government agencies and businesses alike, migrating to the cloud is a must as services are increasingly performed on a digital basis. Our cloud adoption capabilities analyze your applications and current IT capacity and then provide assistance in setting up your cloud universe (whether it be private or public).
Read more
Contact Center:
Any given agency or office is responsible for working with thousands of citizens simply on a weekly (or even daily) basis
Any given agency or office is responsible for working with thousands of citizens simply on a weekly (or even daily) basis. vTech can help improve the service capabilities of your customer contact center(s) and make sure that the tenor of customer transactions is satisfactory.
Read more
Customer Experience
Having worked with a variety of front-end personalities, vTech knows what parts of the cloud can best make an impact on a customer's
Having worked with a variety of front-end personalities, vTech knows what parts of the cloud can best make an impact on a customer's experience. We can help turn our findings into concrete improvements in your IT infrastructure.
Read more
Data & Analytics
Data analysis remains a critical part of the workplace, as to how else can you evaluate your office and optimize productivity and efficiency
Data analysis remains a critical part of the workplace, as to how else can you evaluate your office and optimize productivity and efficiency. An agency-wide data strategy can ensure that information is handled appropriately and that your agency continues moving forward into the future.
Read more
Infrastructure Optimization
Data centers form a critical component of any federal government agency’s infrastructure
Data centers form a critical component of any federal government agency’s infrastructure. We can help you make the best use of existing capacities while also identifying potential for improvement in modernization opportunities.
Read more
Modernizing your IT is a matter of utmost importance when working in the federal government. Doing so can address innumerable issues such as security breaches due to antiquated technology and cost inefficiencies created by clinging to legacy infrastructure.