“Our intelligence is what makes us human, and AI is an extension of that quality.” – Yann LeCun (Award-winning French computer scientist) What comes to mind when you hear AI? The term elicits positive or negative thoughts. It’s an exciting and controversial topic, but one thing is certain: the public sector cannot afford to overlook the […]
With the increasing demand for instant and personalized customer service, companies are turning to AI-powered chatbots to meet the expectations of their customers. As a result, AI-powered chatbots have become a hot topic in the customer service industry due to their ability to provide efficient and effective 24/7 support, reduce the workload of customer service […]