vTech

The Rise of AI-powered Chatbots and their impact on Customer Service

With the increasing demand for instant and personalized customer service, companies are turning to AI-powered chatbots to meet the expectations of their customers. As a result, AI-powered chatbots have become a hot topic in the customer service industry due to their ability to provide efficient and effective 24/7 support, reduce the workload of customer service […]

vTech

The Role of Artificial Intelligence (AI) in Streamlining Operations

By incorporating AI into every element of the job, the public sector and the federal government benefit greatly. Privacy and security, compatibility with old systems, and changing workloads must all be considered when applying AI to the federal government.Artificial intelligence (AI) is progressing quickly and will fundamentally alter the industry. AI can help businesses gain […]