Introduction
State chief information officers (CIOs) continue to place a high premium on cloud services, but the attention has increased as digital government has emerged and the COVID-19 pandemic has caused interruptions. Over the past several years, cloud services have swiftly become a “must-have” for state, local, and education (SLED) customers, emphasizing cost reductions, scalability, agility, and flexibility. Enterprise effectiveness now defines the citizen and employee experience, pushing information technology (IT) leaders to change and embrace a contemporary strategy for infrastructure sustainability.
Most government organizations must update technology, making data management, compliance, and security difficult. Although there has been a sluggish transition from mainframe systems to the cloud, IT leaders know that the modern workforce needs data management solutions prioritizing accessibility, storage, and improved security. To overcome these difficulties, many organizations use hybrid cloud methods, which frequently incorporate multi-cloud deployment models with a customized selection of services to meet needs. As cloud use rises, a complicated hybrid and multi-cloud architecture will need the associated cloud management solutions.
All verticals can benefit from improved operations thanks to cloud solutions. Cloud-based apps, for instance, can assist in automating data gathering and analysis within the public health and public works sectors. IT managers are looking for cloud solutions to reduce staff’s time performing manual tasks like compiling granulated data. Across many industries, reducing staff workloads and time spent on repetitive tasks is a driving force, with an increasing focus on automation. Customers of SLED were interested in implementing cloud-based programs that automate data gathering, analysis, and reporting.
