vTech

Benefits Of AI For The Help Desk That You Can’t Turn A Blind Eye

AI-driven tools are up for not only helping chatbots but also providing predictive analytics to prepare for incident management, demand planning, etc. The IT self-service desk is not a new element. However, in the “new normal” era, its usage is becoming more sophisticated since IT help desk chatbots and intelligent search recommendations guide users to […]

vTech

TALENT ACQUISITION STRATEGIES DURING COVID-19

COVID-19 has changed the face of recruiting overnight now that the companies are facing new challenges. Companies across the world have struggled and are still struggling with the revenue goals, layoffs, and also new hiring amidst the pandemic. Recruitment Cycle has definitely impacted and given many challenges to the Recruiters, Talent Sourcers, Recruitment Coordinators, Account […]

IT Infrastructure vTech

IT Infrastructure challenges faced by Police and FEMS departments

Internal IT data security and internal infrastructure security is a rising concern in this 21st century. Cybercrimes, Data Breaches, Phishing Scams, Cyber Stalking, Invasion of Privacy and Online Harassment, etc. are a few challenges also faced even by the law enforcement agencies. In this article, we’ll highlight the use of information technology in police departments […]

vTech

101 Guide: Choosing the Best IT MSP

What is Managed IT Service? Who are Managed IT Service Providers? Managed IT services enable businesses to delegate their IT operations to a skilled third-party organization that focuses on handling these responsibilities. These third-party organizations, called Managed Service suppliers (MSPs), are answerable for all or parts of a business’s IT systems, as prearranged in the […]

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